Bristol Mountain does not permit smoking in any of its structures.

What if I buy my ticket, take a run, and am not happy with the conditions?

If for any reason you are not satisfied within the first half-hour of your lift ticket purchase, we will exchange it for a lift ticket valid for any other day this season.  Simply come into Guest Services to fill out a form and in return we’ll take today’s ticket and give you a voucher that will be good for another day this season.  This gaurantee cannot be associated with any discounted ticket product, program, or special. 

How do I sign myself or my children up for any of the programs offered at Bristol?

There are a few options.  You can call Guest Services (585-374-6000) during operating hours and sign up over the phone, you can download the form online and mail or fax it in, or you can stop by Guest Services anytime and register for any program.

I’ve purchased a season pass and I need my picture taken.  When and where can I do that? 

During our Fall Sky Rides we begin taking pictures for season passes.  Sky rides start in mid-September and run through the end of October.  Until we open for the ski season, you can come down from 12-4 pm on weekends or just wait until the first day you come skiing and stop into Guest Services to get your picture taken.  It’s a simple process; just smile for the camera, your pass will print, and you’ll be ready to hit the slopes!

I’ve bought a Twilight Pass and now I want to ski during the day.  What are my options?

If you are going to ski or snowboard during the day we do require you to purchase a lift ticket.  However, if you feel like you’re going to ski or snowboard regularly during the day, we encourage you to upgrade your pass from a Twilight Pass to a Student Pass or Executive Pass.  All you need to do is pay the difference in price and we’ll get you a new pass!

Can I bring my pets to the mountain?

Bristol Mountain does not allow pets on the property during any season and signage has been placed around the base area reinforcing this policy.